Sign in to the Marketplace
The Marketplace uses your Xagio login. One account works for the Xagio app, Studio and the Marketplace. Your password, Google sign-in and two-factor settings are all managed in your Xagio account, not in the Marketplace.
Sign in
Section titled “Sign in”- On marketplace.xagio.net, click Sign in.
- You are sent to the Xagio sign-in page. Sign in the way you normally do (password, Google, and your two-factor code if you use one).
- You return to the Marketplace, signed in.
Sign up
Section titled “Sign up”- Click Sign up free.
- Create your Xagio account. This gives you a free Xagio account.
- You return to the Marketplace, signed in.
A free account can buy and sell. See Create your Xagio account.
Your profile
Section titled “Your profile”Your name and e-mail come from your Xagio account and are copied each time you sign in. To change them, change them in your Xagio account; the change shows here the next time you sign in.
On Account & payouts > Profile you can set a Company name, which buyers see. Click Save.
Sign out
Section titled “Sign out”Click your account menu, then Sign out. This signs you out of the Marketplace only. Signing out of the Xagio app also signs you out of the Marketplace.
Forgot your password
Section titled “Forgot your password”Password reset happens in your Xagio account. The Marketplace sends you to the Xagio reset page. See Sign in and account security.
Troubleshooting
Section titled “Troubleshooting”- “Team (sub-account) logins cannot use the marketplace. Sign in to Xagio as the account owner.” Sub-users of a Xagio account cannot use the Marketplace. Sign in with the account owner’s login. See Sub-users.
- “Your Xagio account is suspended” (or cancelled, refunded, inactive), followed by “Contact [email protected].” Your Xagio account is not in good standing. E-mail [email protected].
- “Verify your e-mail address in your Xagio account before messaging sellers.” Confirm your e-mail address in your Xagio account, then sign in to the Marketplace again.