Messages
Messages are private conversations between a buyer and a seller about one listing. When a deal opens, the deal page uses the same conversation.
Message a seller
Section titled “Message a seller”- Sign in and open the listing.
- Type your question in the message box, for example about the renter, the domain or traffic sources.
- Click Ask the seller.
You see “Message sent. The seller will reply here.” The seller gets an e-mail.
Read and reply
Section titled “Read and reply”Open Messages in the sidebar, or click the messages icon in the top bar. A number shows how many messages are unread.
Click a conversation to open it, type your reply and click Send. From a conversation you can click View listing, or Open deal if a deal exists.
Messages can be up to 5,000 characters.
In a deal
Section titled “In a deal”The Conversation on the deal page is the same thread. The Marketplace also posts updates there, for example when the seller completes the checklist. During a dispute, post your evidence for each checklist item here. See Disputes.
Troubleshooting
Section titled “Troubleshooting”- “Sign in to message the seller.”
- “Verify your e-mail address in your Xagio account before messaging sellers.” Confirm your e-mail in your Xagio account, then sign in again.
- “This is your own listing.” You can’t message yourself.
- “Write a message (up to 5000 characters).” The message is empty or too long.