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Set up payouts

Buyers pay Xagio, not you directly. When the buyer confirms the handover, your share is sent to your Stripe account and on to your bank. You need to finish Stripe setup before any listing can go live. You can prepare listings as drafts in the meantime.

Before you start

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  • About 5 minutes on Stripe. You get your own Stripe account and dashboard, or sign in to one you have.
  • Your legal name, date of birth and address. A business also needs its tax ID.
  • A bank account in a supported country.

Supported countries

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Your bank account must be in the United States, Canada, the United Kingdom, or one of these: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland.

Sellers with bank accounts in other countries can’t be paid out yet.

Payouts are sent in USD. Stripe converts them if your bank account is in another currency.

Set up payouts

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  1. Open My listings in the sidebar.
  2. In Payouts via Stripe, pick the country under Bank account in.
  3. Click Set up payouts.
  4. Complete the steps on Stripe.
  5. You return to the Marketplace. When Stripe has everything, you see “Stripe payouts are enabled. You can publish listings.” and the status shows Payouts enabled.

If Stripe needs more

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If the status shows Action needed (“Stripe still needs a few details”), click Continue onboarding and finish on Stripe. If you already finished, click Refresh status.

Manage your payouts

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Click Open Stripe dashboard to see payouts, update bank details and download Stripe’s records. Closed deals transfer to your Stripe account, then to your bank on Stripe’s schedule. Stripe may hold a first payout for a day or two while it runs its checks.

Troubleshooting

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  • “The Stripe link expired. Start onboarding again.” Click Set up payouts or Continue onboarding again.
  • “Choose the country of the bank account you want to be paid in.” Pick a country before clicking Set up payouts.
  • “Stripe still needs some information before payouts are enabled. You can resume onboarding any time.” Click Continue onboarding.
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